New and Events

CareForce CEO Awarded University of Washington School of Nursing Honor

Sam Miller wins University of Washington School of Nursing Recognition

Written by Cynthia Escalante 

Excellence in home care has always been the tag-line for CareForce, a home care and home health company operated out of Lynnwood, a North Seattle suburb.   This spring, CareForce was able to add to its trophy case, furthering the extensive proof that the local, family run business does indeed set the bar in caregiving.

This was largely in thanks to Barbara Cochrane, who is a Professor at the University of Washington, where she acquired her MN in Physiological Nursing and PhD in Nursing Science– she also holds a BA in Psychology from the University of Oregon and a BSN from the University of Alaska, Anchorage

Dr. Cochrane works closely with Sam Miller, CareForce’s CEO, as they both serve on the board of the de Tornyay Center for Healthy Aging, where they promote lifelong learning and healthy aging. 

When the 2017 UW Nursing Recognition Banquet rolled around, Dr. Cochrane felt compelled to nominate Sam for the UW Distinguished Alumni Award, and she was gracious enough to answer a few questions about why…

Q: Can you tell me about your experience meeting Sam? What was your first impression?

A: I think I first met Sam at a Gerontological Professionals Network meeting in 2005, when I first became the Director of the de Tornyay Center.  My first impression was that Sam was the consummate professional – very bright, hard-working, keenly interested in quality health care and best nursing practices, and having both the energy and enthusiasm to accomplish very important work for older individuals.  

Q: What moved you to nominate Sam for the UW Distinguished Alumni Award?

A: Over the years, I have realized that my initial impressions were on-target and – in addition – that Sam has tremendous breadth of knowledge (and a great sense of humor); and she is incredibly generous with her time in supporting nursing and home care professional activities, her staff at CareForce, and excellence in health care. In addition, she has been a great support to the UW School of Nursing, the school’s de Tornyay Center for Healthy Aging, and our students.  She truly represents the best and the brightest of our School of Nursing alumni.  I thought it was important that she be recognized for all that she has accomplished.

Q: How would you say Sam’s previous work as a Nurse has enabled her to build CareForce into a premier care provider within the greater Seattle area?

A: Sam’s nursing background has prepared her to focus on excellence and consider creative ways to provide quality home care, as well as ensure that the care provided through CareForce and its organizational systems are based on solid research evidence and best practices.  

Q: What are your thoughts on the role of private duty home care within the greater continuum of care?

A: Home care is a critical component of the continuum of care, and we have seen a system-wide recognition of that importance over the last decade or so in terms of health care policies that focus on care transitions. Sam knew, very early in this process of recognition, how important home care is for ensuring safe and effective care transitions, and she has formed key partnerships to support the full continuum of care.

Q: When it comes to quality of care outcomes, what would you say the effect of hospital readmission rates, stabilization of condition, etc. have on the ability to provide care in the home?

A: I think many facilities, organizations, and agencies are now aware of how important care in the home is to reducing hospital readmission rates and stabilization of conditions. Insurance reimbursement rates perhaps prompted that realization, but safe and high-quality home care – with strong community partnerships and good communication across health care settings – have reinforced its value.

Celebrating Essie’s Retirement after 17 years

I know she said she wasn’t actually retiring yet, Essie Jackson actually did retire from CareForce after 17 years as a caregiver.  When you consider that CareForce is now in it’s 18th year, it seems remarkable that one of the first caregivers to be hired as our agency was a fledgling startup would remain a steadfast employee through the entirety of our agency journey …. so far.  With in  a few years of discovering that she was a good fit for caregiving, Jackson returned to school to obtain her Nursing Assistant Certified credential.  Clearly she is a life long learner.  Live in was an excellent niche for Jackson.  She could arrive at a client home on Monday morning with suitcase in hand, provide personal, companion, and light housekeeping care to the client and sometimes a spouse for 3 or 4 days, then take her next few days off for herself.  This gave her opportunity to do what was a key focus of her life, visit children and grandchildren.  She would beam upon a return trip after she watched her grandkids participate in swimming. Whether the client lived in Bellevue or Seattle, she could always find her way to a client home.  Jackson will always be CareForce royalty.  Reliable, amiable, fastidious, skillful, and up for the challenge, she gave the best of herself to her clients week in and week out.  CareForce misses her already.  Thank you Essie for all your caring and loyalty.  You were there with us from the beginning.  Good luck in your next adventure.

Essie Jackson and Sam Miller celebrate Jackson's retirement
Essie Jackson and Sam Miller celebrate Jackson’s retirement
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Lara Davidson and Elizabeth Kongo send Essie Jackson off to her next adventure with a hug and lots of love

Staying Sharp: Cognitive Health in Aging, You’re Invited

CareForce  is thrilled to co-sponsor a lecture event on September 21, 2016 at the Greenwood Senior Center.

3:30 pm—4:00 pm—Event registration, Please RSVP http://careforce.com/staying-sharp-cognitive-health-in-aging/

4:00pm—4:45 pm—Staying Sharp : News from the IOM report on Cognitive Aging , Basia Belza, PhD, RN, FAAN

4:45 pm– 5:30 pm— Mild Cognitive Impairment—Therapies that Improve/Maintain Function, Fleur Godfried, MS, CCCC-SLP

5:30 pm—6:30 pm— Wine, Beer and Light Snack Reception

Basia Belza, PhD, RN, FAAN is The Aljoya Endowed Professor in Aging in the School of Nursing and an investigator with the Health Promotion Research Center at University of Washington. She is the lead of the CDC-funded Coordinating Center for the Healthy Brain Research Network. Her scholarship focuses on improving the health of older adults through dissemination initiatives with a focus on physical activity interventions. In 2015, the Institute of Medicine released their report Cognitive Aging: Progress in Understanding and Opportunities for Action, Dr. Belza will discuss the implications of both the findings and recommendations in this landmark report for health care professionals and their practices.

Fleur Godfried, MS, CCC-SLP, is a speech pathologist at Harborview who works in the Comprehensive Outpatient Rehabilitation Program (CORP). With 15 years of experience at HMC, Ms. Godfried specializes in evaluating and treating patients with neurological diagnoses, most commonly stroke, TBI, and SCI. In the last few years, however, the UW Memory, Brain & Wellness Clinic at Harborview has been sending referrals for therapy for those diagnosed with Mild Cognitive Impairment (MCI). Ms. Godfried will discuss the referral process/criteria and what types of therapy can improve or maintain functioning for those with MCI.

All health care professionals who work with older adults will benefit from this informative event.  And it is an excellent opportunity to network with other health care professionals.

CareForce Receives 2016 Best of Home Care® Employer of Choice Award

CareForce  today announced that it has received the Best of Home Care Employer of Choice Award from Home Care Pulse. The Employer of Choice Award is granted only to the top ranking home care providers, based on employee satisfaction scores gathered by Home Care Pulse. CareForce is now ranked among a select few home care providers across the country who have proven their ability to provide outstanding support to their employees.

“We want to congratulate CareForce on receiving the Best of Home Care Employer of Choice Award,” says Aaron Marcum, CEO and founder of Home Care Pulse. “Since this award is based on employee feedback, it demonstrates their dedication to providing the highest quality of care with a focus on employee satisfaction. We are pleased to recognize CareForce’s dedication to quality, professionalism and expertise in home care.”

Best of Home Care Employer of Choice award-winning providers have contracted with Home Care Pulse to gather feedback from their employees by conducting live phone interviews with their employees each month. Because Home Care Pulse is an independent third-party company, it is able to collect honest and unbiased feedback. These award-winning providers have received the highest satisfaction scores from their employees in areas such as overall job satisfaction, comfort with supervisor, and support from supervisor.

” We are proud of our track record of excellence in addition to our commitment to learning from this honest, 3rd party feedback from our caregivers,” states Sam Miller, RN, MN, BC , CEO of CareForce.  CareForce provides registered nurse and Master of Social Work support and supervision 24 hours every day to our employees. We work diligently to create a team atmosphere.  Working as a home health or home care aide can seem like a lonely job, yet our clinicians and other office personnel create a “virtual” supportive atmosphere so that they don’t feel alone.   In addition we provide them with free continuing education both on line and in person.

“Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible,” says Aaron Marcum. “We are happy to recognize CareForce as a Best of Home Care Wmployer of Choice and to celebrate their accomplishments as a trusted home care provider.”

CareForce Owner meets with former U.S. Surgeon General

Sam and Admiral / Dr Regina Benjamin 2015Ms. Susan “Sam” Miller, RN, MN, ARNP, right, enjoyed the opportunity to spend a few moments visiting with former U.S. Surgeon General, Regina Benjamin M.D..on April 30, 2015 at the University of Washington Dean’s Club Reception. Sam was invited as a member of the U.W. School of Nursing Advisory Board. Ms. Miller and husband Diedrich Meinken, MSW, are co-owners of CareForce. Together they and benefited from an excellent presentation on Prevention in Health Care by Dr. Benjamin. Sam directs all clinical services at CareForce and serves on a number of Boards in the Puget Sound area.

 

Caregiver Kathy E. Wins 2015 Home Care Aide of the Year by HCAW


Kathy E., NAR, an outstanding member of the CareForce team for over 13 years was recognized by the Home Care Association (HCAW) as the Home Care Aide of the Year for 2015. Kathy was chosen from many excellent home care aides throughout Washington who were nominated for this special honor. Kathy’s special ability to work with memory impaired clients and her willingness to fill in on short notice when needed were among the reasons Kathy was selected. CareForce is extremely honored that Kathy earned this well deserved honor. This is the 4th time in 15 years that a CareForce Home Care Aide has received this coveted award. Kathy was joined at the HCAW’s annual conference on April 17th by members of her family and Jolene and Elizabeth as her special CareForce operation staff. This is the 4th time in 15 years that a CareForce Home Care Aide was honored by HCAW. Congratulations Kathy! Kathy is pictured below with her Award, her family and CareForce Staff and Owners.

Kathy E Award with family & CF staff14

Staying Sharp: Cognitive Health in Aging, A lecture event

CareForce  is thrilled to co-sponsor a lecture event on September 21, 2016 at the Greenwood Senior Center.

3:30 pm—4:00 pm—Event registration, Please RSVP http://careforce.com/staying-sharp-cognitive-health-in-aging/

4:00pm—4:45 pm—Staying Sharp : News from the IOM report on Cognitive Aging , Basia Belza, PhD, RN, FAAN

4:45 pm– 5:30 pm— Mild Cognitive Impairment—Therapies that Improve/Maintain Function, Fleur Godfried, MS, CCCC-SLP

5:30 pm—6:30 pm— Wine, Beer and Light Snack Reception

Basia Belza, PhD, RN, FAAN is The Aljoya Endowed Professor in Aging in the School of Nursing and an investigator with the Health Promotion Research Center at University of Washington. She is the lead of the CDC-funded Coordinating Center for the Healthy Brain Research Network. Her scholarship focuses on improving the health of older adults through dissemination initiatives with a focus on physical activity interventions. In 2015, the Institute of Medicine released their report Cognitive Aging: Progress in Understanding and Opportunities for Action, Dr. Belza will discuss the implications of both the findings and recommendations in this landmark report for health care professionals and their practices.

Fleur Godfried, MS, CCC-SLP, is a speech pathologist at Harborview who works in the Comprehensive Outpatient Rehabilitation Program (CORP). With 15 years of experience at HMC, Ms. Godfried specializes in evaluating and treating patients with neurological diagnoses, most commonly stroke, TBI, and SCI. In the last few years, however, the UW Memory, Brain & Wellness Clinic at Harborview has been sending referrals for therapy for those diagnosed with Mild Cognitive Impairment (MCI). Ms. Godfried will discuss the referral process/criteria and what types of therapy can improve or maintain functioning for those with MCI.

All health care professionals who work with older adults will benefit from this informative event.  And it is an excellent opportunity to network with other health care professionals.