Our Guarantee

If our caregiver does not arrive within two hours of the start time of a confirmed shift,
your next scheduled shift will be provided at no charge.

CareForce offers this industry-leading guarantee because we take our responsibility to serve you very seriously. The caregivers we select and the process we use to schedule care make this an easy commitment to honor! The attendance records of our professionals is exemplary, but…

In the real world, things happen: children get sick, cars break down, weather seems unmanageable, and there are some days when even the best among us just do not want to go to work. Most of these problems are resolved with our preventive approach. Rigorous employee screening, thorough orientation, and strong supervisory support combine to ensure that trustworthy, caring professionals will represent CareForce in your home. Our state-of-the-art computer scheduling software logs each phone call that we make or receive, and it requires that confirmation of shifts occurs with our employees and our clients.

When some of the unavoidable circumstances mentioned above do arise, our pool of pre-qualified caregivers is large enough that we can promptly send a replacement to meet your care needs – even with last minute notice.